What is Trade Assurance
A comprehensive purchase protection program that covers your orders made on Alibaba.com.
Safe & easy payments
Flexible financing
What is Payment Terms: 30/60 Days
A deferred payments service that helps you buy on credit of up to US $50,000 with an extra 30 or 60 days after dispatch to pay your order balance.
Flexible financing
How to apply for Payment Terms
Step-by-step guide to applying for Payment Terms and enjoying flexible B2B payments.
Flexible financing
How to find & order eligible products for Payment Terms
Step-by-step guide to identifying eligible products that support Payment Terms.
Money-back policy
Refund policy
Refund policy explained
Learn how to get your money back when you encounter order issues.
Easy Return
What is Easy Return
Easy Return helps you return eligible orders locally for free and claim a full refund.
Easy Return
How Easy Return works
Learn how to return products and request a refund using the Easy Return service.
