What is Trade Assurance
A comprehensive purchase protection program that covers your orders made on Alibaba.com.
Money-back policy
Refund policy
Refund policy explained
Learn how to get your money back when you encounter order issues.
Easy Return
What is Easy Return
Easy Return helps you return eligible orders locally for free and claim a full refund.
Easy Return
How Easy Return works
Learn how to return products and request a refund using the Easy Return service.
