Delivery by Alibaba.com Logistics
Expect your order to be delivered by the scheduled date or receive 10% delay compensation*. If your products are damaged or lost during delivery, you're also eligible for compensation.
Inventory management
Better plan out and manage inventory knowing orders will be delivered on time.
Compensation for delays
If late delivery occurs, receive a coupon which can be used for future purchases.
Simplified process
Alibaba.com reviews your claim directly, saving you time spent negotiating with suppliers*.
*Receive up to USD 100 in compensation. Seed buyers need to make a claim for compensation.
How it works
More about Alibaba.com logistics
Alibaba.com Logistics is our official platform to help you find reputable logistics providers and track shipments in real-time.
Smarter shipping
Our intelligent platform provides precise costs, optimal routes, and real-time tracking for enhanced visibility and planning of your shipments.
Transparent pricing
Choose from a wide range of shipping solutions that come with clear, upfront pricing.
Guaranteed reliability
Enjoy peace of mind with delivery guarantees* across 200+ countries/regions and full financial protection against lost or damaged shipments.
*For eligible orders only
*For eligible orders only
