On-time Delivery Guarantee
Claim and automatically receive compensation for delays in deliveries, without having to negotiate with the supplier.
Better plan out and manage inventory knowing orders will be delivered on time.
Compensation for delays
If late delivery occurs, receive a coupon which can be used for future purchases.
Alibaba.com reviews your claim directly, saving you time spent negotiating with suppliers*.
*Seed buyers need to make a claim for compensation
How it works
- 01Find products that support On-time Delivery Guarantee
- 02Pay on Alibaba.com
- 03Make a claim if delays occur
- 04Get compensation
Alibaba.com Logistics is our official marketplace to help you find reputable logistics providers and track shipments in real-time.